Reviews

From 31 reviews
Diane Sullins Gutowski
Diane Sullins Gutowski

We can’t say enough good things about this business. The owners and staff are very helpful, in all ways. So friendly and not the least bit pushy!

We love our new hot tub and are recommending The Backyard Fun Store to all of our family and…

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Response from business owner

Thank you so much Diane for this great review! You and Stan were also so great to work with 😊 and Thank you for recommending us❣️ That really is how we have built up our business over the last 29 years 🙌 We are so lucky to have such great customers like you guys! Happy Hot Tubbing! Enjoy!

via Facebook
Gina Tognocchi Godwin
Gina Tognocchi Godwin

Knowledgeable, friendly and helpful. We love our hot tub.

Response from business owner

Thank you so much Gina🥰

We appreciate your review that hopefully helps other customers to choose us too❣️

via Facebook
Beth Luster Muspratt
Beth Luster Muspratt

Not sure where to even begin. I have never had such an awesome experience with purchasing a big item. Ran into some hiccups along the way & I can’t tell you how impressed we are with the amazing service. Bob & Eileen have been so helpful…

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Response from business owner

Thank you so much Beth for your kind words🥰

your review will hopefully help other customers choose us too❣️

As a small business, we really appreciate your support

via Facebook
Carol Wise
Carol Wise

Great experience. First time purchasing a hot tub. Did a lot of research and decided that salt water was for me since I’m arthritic and react to chlorine. So many negative things out there so I had my water tested – soft water – …

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Response from business owner

Thank you so much Carol! You are a great customer and we are so happy that you LOVE your hot tub! Let us know if you need anything 😊

via Facebook
Kim Siciliano
Kim Siciliano

Highly recommended this business and Bob! Recently purchased a new hot tub. The process, delivery and customer service could not be better! He is extremely knowledgeable about the product and was able to maneuver the spa into a not so …

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Brian Stier
Brian Stier

First impressions.

Tropic Seas Fiji is very nice. Thank you to the Backyard fun store and the owner as well as the sales person sorry I suck with names. Delivery was a breeze as they gave the right equipment and experience. Great after-…

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Response from business owner

So glad we could help and so glad that you’re happy with your Spa😊

We hope that you and your family enjoy many soaks!! Thank you for choosing us.. we really appreciate your business 💙

#artesianspas #tropicseasfiji

via Facebook
Tim Smith
Tim Smith

great experience, Bob was able to help us determine what was the best hot tub for our situation. h has a lot of hot tubs in the pipeline so the wait is less than what we expected.the process was very easy and we walked out with a scheduled …

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Response from business owner

Thank you so much! We appreciate your business!

via Facebook
Benjamin Horine
Benjamin Horine

Bob was a pleasure to work with and was very helpful in making a decision on a hot tub. I was particularly challenging because I was replacing a beloved hot tub in a time when supply was very low and demand was very high. Nonetheless, Bob…

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via Google
A Google User
A Google User

Very satisfied customer. Bob and John did an excellent job of helping us pick out the right Hot Tub. Bob and team made the delivery and installation was seamless and placed it perfectly. This team Exceptional, professional and a pleasure …

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Shelley G
Shelley G

I love Bob from Backyard fun store. I was with a different provider and had such difficulty and did not trust her and finally got money back. Bob is a pleasure to work with he knows his products and is responsive in a reasonable time …

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Edwin B
Edwin B

My hot tub is working very well. Better than expected, when I'm ready for a new one I will be contacting you guys!

Christopher Charles
Christopher Charles

I’ve been dealing with them for years and always have been able to get my pool back on track with their help

via Facebook
Bobby Brooks
Bobby Brooks

Their show room is impressive. The sales portion went well. The removal of the old went well, nice piece of equipment to remove it. The rest is to be determined as we haven’t received the new tub.

via Facebook
Elaine Morris
Elaine Morris

I was able to get a nice second hand tub. We had a small problem and it was rectified. My only problem is now we need a cover and have provided all info needed. Never have gotten a call back. We were assured we would be able to get a …

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Meezie Foster
Meezie Foster

Great service, best prices with no bull. I really appreciate the time and effort they always put into the work they do.

via Facebook
Ron & Fern T
Ron & Fern T

I am very pleased with your service the bracket worked perfect thank you

Carlie Maheurin
Carlie Maheurin

Great, low-pressure sales, very accommodating, and Bob is always kind and a pleasure to work with!

Response from business owner

Thank you for such a nice review Carlie. We feel the same😊 you’ve always been a great customer. We appreciate your business!

via Facebook
Shannon Kunzler
Shannon Kunzler

We love our Hot Spring Spa. The Backyard Fun Store crew have been great to work with. They go out of their way to make sure that you're happy and taken care of. Thank you!!

Response from business owner

Thank you Shannon! We really appreciate great customers like you😊

via Facebook
Jesse Cloud
Jesse Cloud

Great place to shop & buy anything for your hot tub & spa needs.

via Facebook
Buddy Smith
Buddy Smith

My wife and I decided to purchase a hot tub for both health reasons and pleasure. After quite a few searches we found The Backyard Fun Store. Bob and his staff worked with us to get the correct tub for what we were looking for.

His time …

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via Google
Julia Davis
Julia Davis

My husband and I have been shopping around for some time searching for a hot tub spa. We walked into The Backyard Fun Store where we were welcomed by Bob and his family. They

were so professional and I must admit I am a hard person to …

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via Google
Kenneth Pulliam Sr
Kenneth Pulliam Sr

My wife and I visited several stores in our pursuit of a hot tub. We were first time hot tub buyers. The moment we walked into The Backyard Fun Store, Bob and his team made us feel very comfortable. They first clearly understood our need …

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Response from business owner

Thank you so much for giving us such a great review and recommendation😊 We really treat our customers the way we want to be treated. We’re a family run business and if our customers aren’t happy then we will not be successful. We are so lucky to have great customers like you❤️ It makes our job worth all of the work ! Thank you again to you and your wife. We wish you many years of great starry filled nights✨

via Facebook
Nicole Bunting
Nicole Bunting

Great place! We picked out everything we wanted for our shed and it came exactly as we thought. Seamless delivery. Very helpful and knowledgeable. Thanks!

Response from business owner

Thank you Bunting Family for choosing The Backyard Fun Store for your shed😊

via Facebook
Shannon Wirfel
Shannon Wirfel

Best store!!!!

via Facebook
Norseman42
Norseman42

Bob helped us find a fabulous in line swimming pool with attached hot tub. The DT-21 by Tidalfit.

We are having so much fun with this thing it’s insane. Everyone in the family can work out in the pool whilst I watch them in the hot tub…

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via Google
Chad Day
Chad Day

Bob is awesome, was very patient with my questions. Down in Rehoboth Beach and the ratings of locals stores here are terrible – Bob is worth going out of the way for.

via Facebook
Stacie Summers
Stacie Summers

I purchased a Bullfrog Spa from Bob in September 2017 – I have to say I have never had such a great customer service!!

Bob was so helpful! Answered all of our questions and concerns. Was very knowledgeable about the spas. Upon delivery …

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Mike Gonzalez
Mike Gonzalez

I am on my second tub from them, the service they provide is amazing. They go above and beyond every time.

When my first tub broke down they walked me through diagnosing and repairing the problem over the phone at no charge. When it …

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via Google
Andre DiLouis
Andre DiLouis

If you are looking for a spa see Bob at the Backyard Fun store. The service gets no better than Bob. He sells them, delivers the spa and sets it up and help you keep running right. We could not be happier! Andre' west Deptford NJ

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Debbie Ekins
Debbie Ekins

The Backyard Fun store has an amazing selection of the world's best built spas – Coast Spas. Wouldn't go anywhere else for a Hot Tub.

via Facebook
Mchelle Dominguez
Mchelle Dominguez

My experience with this store was great! Very friendly and so knowledgeable about spas and pool care. I would definitely recommend this store for all your spa and pool needs. And if your looking for a play set for that backyard that needs a…

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via Google