Add my name to the long list of very satisfied customers. Bob and John did an excellent job of helping me pick out the right swim spa to meet my needs. Bob worked above and beyond expectations to make sure the delivery and installation of…
read moreI love Bob from Backyard fun store. I was with a different provider and had such difficulty and did not trust her and finally got money back. Bob is a pleasure to work with he knows his products and is responsive in a reasonable time …
read moreI purchased a spa from Bob at the backyard fun store and their service is spectacular. Bob always goes over and above to help in any way he can and always takes care of your needs. If you're looking to purchase a new spa, need supplies, …
read moreMy hot tub is working very well. Better than expected, when I'm ready for a new one I will be contacting you guys!
I was able to get a nice second hand tub. We had a small problem and it was rectified. My only problem is now we need a cover and have provided all info needed. Never have gotten a call back. We were assured we would be able to get a …
read moreOutstanding experience with staff and their product knowledge!! They are very customer focused and even came in on their off day to meet with us. On their website it says low price guarantee and there is no one who comes close to their …
read moreWould highly recommend getting a hot tub from the Backyard Fun Store! When Hot tub was ready to be delivered Bob reached out to discuss the best route to deliver the hot tub on my property and requested outdoor photos to be sent. On the day…
read moreI am very pleased with your service the bracket worked perfect thank you
Bob has been very helpful from start to finish! He helped us with choosing the right hot tub for us. He is very knowledgeable and willing to help with questions we have. What a great experience and we love our hot tub! Great products and …
read moreBob and John are a pleasure to work with. They are easy to get ahold of, promptly and thoroughly answer your questions and knowledgeable about their spas without just giving you the boiler plate sales pitch the manufacturers train most …
read moreJohn was Amazing. Helped me order a hot tub cover. Very knowledgeable. Couldn’t pick up right away. They had no issues with holding it for me until I was able to pay the balance. My new go to place for spa Necessities !!! Keep up the good …
read moreJohn was very helpful and took his time to go over all the details. He also showed me the differents in product on the show room floor so I could see what options they had. I would recommend this place if you are looking into getting a …
read moreFirst time to the store and first year with our pool! The staff where really, really nice and no so pushing like most sales staff. They were able to help test my water and help with what I need and gave there time to fully explain …
read moreOur experience was absolutely great! Bob was very knowledgeable, able to answer all questions and was extremely helpful in meeting our timeframe for installation!!! The install went fantastic, they showed up on time, were very clean and …
read moreWe recently had a Hot Springs Spa installed. We are very happy with the service we have received all the way around. From the customer service in the beginning of the process, all the way to the install and after care. Everything was done …
read moreThe showroom had a very large number of hot tubs on display, which was helpful in deciding on a tub. The delivery and setup was the best part of my dealings with the Back Yard Fun Store. The intended location of my hot tub was difficult to…
read moreI would give 6 stars if I could. My old hot tub finally gave out last spring, and I've been missing having one ever since. I couldn't wait any longer, and began researching. I came across The Backyard Fun Store, and gave them a call. …
read moreI have had my hot tub for 3.5 years now, and any time I have needed anything Bob, and John treated me with respect, and have always helped me with any questions or additional parts that I have needed. These guys are normal, direct, …
read moreI recently purchased a Hot Springs hot tub. Bob made the experience of buying a hot tub extremely easy. The price was reasonable, and Bob was first rate in helping us from beginning to end. From his easy going manner during our visit to …
read moreIf you’re on the market for a hot tub, we highly recommend The Backyard Fun Store. Great customer service throughout the process. Bob took great care to get the new hot tub in place and the old one taken away. We absolutely love our new tub…
read moreThe backyard fun has great service. John was very helpful in answering all my questions. Bob and John both go above and beyond customer service. The delivery process went very smoothly. I would highly recommend Backyard Fun Store to …
read moreI recently purchased a tub from Bob during a well-informed trip to the store in Newark. WIth Bob's help, my wife and I picked uut exactly what we wanted, and Bob had it set up and running for us in less than 24 hours! Great guy, great …
read moreMr Bob has come be not just a pool & spa guy but becomes your friend with the personal service he gives. I purchased both a hot tub & pool from the fun store with excellent customer service given both on delivery ,trouble shooting & …
read moreJohn and Bob have been amazing. From the first time my wife and daughter stopped in the showroom, they both have been a wealth of knowledge in helping me pick out the right tub for my family. They went above and beyond to help me get all …
read moreBob & John did a great job helping me & my family choose the right tub for us. From layout, to color selection, to delivery/installation, & through startup – the team at the Backyard Fun Store was fantastic! I would highly recommend doing …
read moreBob & John did a great job helping me & my family choose the right tub for us. From layout, to color selection, to delivery/installation, & through startup – the team at the Backyard Fun Store was fantastic! I would highly recommend doing …
read moreAfter deciding as a family to buy a Hot Tub we took a trip to the Backyard Fun Store. Bob was a tremendous help and took the time to explain each of the spas, their features and who manufactured the unit. Don't see the color combo on the …
read moreThe Backyard Fun Store team (Bob and Rob) did some internal work on my Hot tub and put a new Cover on the tub as well. They went over and above expectations and even trouble shot some electrical issues that I had an electrician repair (…
read moreMy wife and I decided to purchase a hot tub for both health reasons and pleasure. After quite a few searches we found The Backyard Fun Store. Bob and his staff worked with us to get the correct tub for what we were looking for.
His time …
read moreAbsolutely would highly recommend Bob and the whole team at The Backyard Fun Store. We recently had them install a wonderful HotSpring Spa and they did a fantastic job and managed to work with us on coordinating with an electrician for the…
read moreThe Backyard Fun store had a great variety of showroom models to help us decide which tub was right for us. Upon delivery and unwrapping from original manufacturer's packaging, there was a chip in the acrylic shell. I didn't even notice it…
read moreMy husband and I have been shopping around for some time searching for a hot tub spa. We walked into The Backyard Fun Store where we were welcomed by Bob and his family. They
were so professional and I must admit I am a hard person to …
read moreAfter searching for two years for a replacement hot tub, we came upon the Backyard Fun Store. Bob was a helpful and worthy adviser in picking out a model to suit our needs. Delivery was easy, and he and his team could not be more …
read moreThe Owner Bob assisted us in picking out just the right hot tub to meet our needs and made sure it would fit in our deck area where the old one was removed. He then delivered the new hot tub and removed the old one free of charge. He …
read moreFirst time spa buyer. This is the second place i went an these guys blew me away. Awesome people awesome business. If your looking for a hot tub or anything fun outside go to these guys. They know what there doing an they never pressure you…
read moreBob was very informative, honest and took his time explaining the spa. He and his coworker did a great job the day of delivery. He was not rushed and made sure everything was to our liking. He also reached out to make sure everything was …
read moreSo happy that we went to the back yard fun store to purchase our Go-Float Boat!! Our lake house in NJ does not allow motor boats so this is perfect for us. It is so much better than our paddle boat since we do not have to paddle anymore. I …
read moreMy wife and I visited several stores in our pursuit of a hot tub. We were first time hot tub buyers. The moment we walked into The Backyard Fun Store, Bob and his team made us feel very comfortable. They first clearly understood our need …
read moreThank you so much for giving us such a great review and recommendation😊 We really treat our customers the way we want to be treated. We’re a family run business and if our customers aren’t happy then we will not be successful. We are so lucky to have great customers like you❤️ It makes our job worth all of the work ! Thank you again to you and your wife. We wish you many years of great starry filled nights✨
Bought a bullfrog spa from Bob a couple years ago and have used it religiously. Motor 1 failed early January this year and Bob came out and replaced the motor himself under warranty no questions asked. Same high quality service as when …
read moreI worked with Bob to purchase a used hot tub and it was great from start to finish. He was incredibly responsive, courteous and hardworking. I was nervous buying a used hot tub, but Bob’s experience and customer service made me feel very …
read moreI purchased my Bullfrog spa from Bob at the Backyard Fun Store, and it was a very pleasant experience. No pressure or hard sell. Bob is a real expert on hot tubs and was able to answer all the questions I had. By the time I visited his …
read moreWe had a really good experience with this purchase. Bob stayed within our budget, no hard sells, and communicated really well. I was surprised at how quickly the tub was delivered. The other cool thing is that Bob has fantastic equipment …
read moreWe bought our Hot Tub a few months ago. What a pleasure it has been dealing with Bob. We purchased a pre-owned hot tub. We could not be happier. It was delivered on time and without issue. It came with a 90 day warranty. The hot tub is in …
read moreBob offered a high level of professionalism... very knowledgeable and his quick response time to questions before and after our purchase made for a great experience. The store (though they were in the middle of a location move) had a …
read moreBob was wonderful from the beginning of my wife and I shopping for a hot tub until the completion of delivery and installation. Questions we had pertaining to set up, chemicals and care were answered promptly. Happy to support and recommend…
read moreEric and Karen Hellstern
Backyard fun is the only place to go for a spa. Bob has forgotten more about spas then other stores know. He walked us through the process with great patience. He gave us a great deal on a quality spa. He even spent…
read moreI stopped in looking for some information about new hot tubs the staff was great very knowledgeable with there products, no pressure to make a purchase. Later when we made our decision on a new hot tub the process couldn’t have been easier…
read moreBob helped us find a fabulous in line swimming pool with attached hot tub. The DT-21 by Tidalfit.
We are having so much fun with this thing it’s insane. Everyone in the family can work out in the pool whilst I watch them in the hot tub 🙂
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read moreBob at Backyard Fun Store is very attentive and knowledgable. I initially went to the store to buy a refurbished hot tub, but since nothing on the lot meet my specifications, I bought new. Still, it's nice to find an outfit that knows …
read moreThis was simply one of the easiest and stress-free large purchases we've ever made. Bob is/was fantastic. After researching on our own, we stopped in one day and talked to Bob, and it immediately felt like talking to an old friend. He …
read moreI have had my tub for over 10 years. I shopped the internet, called Bob and like so many others he came and delivered it. He gave me a great price and has always been there to personally service and answer any questions I had. I would …
read moreShopped to replace a 15YO Coleman/MAXX – wanted a smaller unit that used less electricity but which would serve as reliably as the old one. We settled on Bullfrog as the leading candidate based upon online research and visited Bob at the …
read moreThe stores around Rehoboth/Lewes get terrible ratings — went with Bob and the Backyard Fun Store despite being further away. Got a good price including delivery/cover/cover lifter, just in time for the Memorial Day weekend.
Bob was very …
read moreShopping for a hot tub, visit Bob at the Backyard Fun Store. Bob made shopping fun and stress free. He answered all my questions happily and really enjoys working with customers. I was impressed with his quick responses to my calls and …
read moreThis is the guy to call if you're in the market for a quality hot tub! Whether you are looking for a new tub, or a quality, clean used tub, Bob is the man. In a market full of misinformation, Bob is a guy you can trust. He knows what he…
read moreI would definitely recommend the backyard Funstore there’s no pressure ,they know what they’re talking about , I bought a hot tub they’re not knowing too much about hot tubs at all but Bob is right there to make me understand and doesn’t …
read moreWe order a bullfrog A7L hot tub from Bob. We live in Harford Co. MD about an hour away. Bob said no problem we can deliver there. He also matched a price from a local dealer. The install was quick and easy and we couldn't be more happy …
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